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Content Dissapears

  Asked By: Bobbi    Date: Nov 13    Category: Sharepoint    Views: 1927

I am really new to SharePoint (playing around with it for a week). We
managed to move in a couple pages from our site, and get a web content
box setup. However whenever we put text in the box and hit save or
check into shared draft, the text dissapears. Any high level reasons



9 Answers Found

Answer #1    Answered By: Gaurav Ghosh     Answered On: Nov 13

I even followed this MSDN walkthrough and still no luck. Same with using
default page layouts that came out of the box  (eg; Article Page - title and

Answer #2    Answered By: Katelynn Donovan     Answered On: Nov 13

Where are you storing the pages  that you moved in? What did you do to add what
you call a web content  box to the page? If you look in the pages document
library do you see your page listed? If you view the properties of that page do
you see the content that you put  in the "web content box"?

When using Publishing in SharePoint a rendered page is actually made up of 3
separate files.

1) There is a master page stored in the Master pages gallery of the site
which is loaded as the "Site Master".

2) There is a Layout page stored in the Master pages gallery that specifies
the location of Field Controls/Page Controls (I think this is what you call a
web content box) on the master page.

3) There is a content page stored in the pages document library. The
metadata for this page is used to populate the Field Controls/Page Controls on a
Layout page that is associated with this page at creation. The specific
metadata fields available are determined by the Content Type of the content

If you will explain a bit more about the steps you are following perhaps we can
help get you on the right track.

Answer #3    Answered By: Geraldine Slater     Answered On: Nov 13

I verified that the page exists in
the pages  document library. This is the steps that we went through.
We created a new masterpage, content  type, page_layout and publishing
page. We even followed the MSDN tutorial
us/sharepointdesigner/HA101741271033.aspx). We have no idea why
nothing is being saved. Through testing we found out that if we put  a
field control of image on the page, we can put an image in just fine,
and it stays. We also found out that if we view the version history
new versions are being created. Also we can populate the field
controls by clicking tools > Compare Text Changes then clicking Edit
Item. We can populate it this way, but not directly on the page. We
are thinking permission issue, but have no where to look since we are
all internet owners of the site.

Answer #4    Answered By: Gail Richmond     Answered On: Nov 13

Just to make sure we are both on the same page. You are editing the publishing
page in the browser correct? The reason I ask is that I'm not sure where you
are seeing a tools menu with Compare Text Changes > Edit Item.

As Site Owners you should definitely have the proper permissions for editing the
publishing page.

Answer #5    Answered By: Ramona Solis     Answered On: Nov 13

yes i am editing this in a browser. We brose
to the page on our site, and next to the edit page button there is a
tools dropdown (we also have Page and Workflow). Under Tools is
Compare text  Changes. We click that we get to a new page listing all
the different fields and the current text in them. (to be exact it's
this page: http://site/_layouts/VersionDiff.aspx?list=20c98a56%2D8416%

We then click Edit Item and all the fields (which is in a list)
become editable. We can then put  in our text and hit  save. This
works, but its not a very useful way.

This is also a play box, so if the best option is to "burn" it, we
can do that and reinstall MOSS 2007.

I hope this gets us on the same page.

Answer #6    Answered By: Harvey Blankenship     Answered On: Nov 13

OK, I understand where you are now. Try this. When you see the Edit page
button you are looking at the page editing Toolbar on the publishing page, but
its not in edit mode yet. Its still in display mode. Click on the Edit page
button and the page should change the way it looks. Field controls should now
show on the page and the edit page button should be gone. Instead you should
see buttons like "Publish" or "check In to share draft". The actual buttons
that show depend on the permission level  of the user editing the page. If you
look at the Field controls you should see one called "Page Content". In that
Field Control there is now a link called "Edit Content". Click on that link to
edit the contents of that Field control. Other field controls will have similar
links. Click on them one at a time to edit each field.

Then go back to the page editing Toolbar and click on the "Publish" button or
the "Check in to share draft". This will save  the changes you have made. You
should now see them. Other Users may still not see them until the page has been

Answer #7    Answered By: Xiomara Blanchard     Answered On: Nov 13

Glad we are on the same page. However this is exactly what we do and
where our problem lies. After we click the edit content  link and put
in some text  into the newly appeared text box  and hit  "Check In
Shared Draft" the text disappears. The other option is Submit for
approval, but no matter which one we choose the content we put  in
there (aka the text) goes away, however a new version is created.
This even happens using some out of the box pages  (Such as Article
body and image (or one of the like)).

Answer #8    Answered By: Rosemarie Cervantes     Answered On: Nov 13

If you are seeing the "Submit for Approval" button then you evidently don't have
Approval authority. Normally the author should still see the unapproved page,
but others would see the last approved version. Check the permissions on the
site and find out who has approval authority. Then go into the pages  document
library and approve the page. Then pull up the page and see if your content  is

If not, then I think something is corrupt in your installation and I would
suggest at least getting rid of the site  collection and starting again.

Answer #9    Answered By: Manan Kadu     Answered On: Nov 13

Weird that i see that because I am in the approval group, and i can
click the page after someone has made an edit (even thought it doesnt
save anything it still creates a new version) and approve it.

We have decided to create a new site  collection, before we totally re-
install MOSS 2007. Are there any permission settings we should be
aware of when creating a new site collection?

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