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Cannot connect to the configuration database

  Asked By: Harshini    Date: Mar 04    Category: Sharepoint    Views: 1927

When connecting to Sharepoint website via web browser, following message is
displayed: "Cannot connect to the configuration database."

After a few weeks of running fine, all of a sudden the Sharepoint app is
unable to connect to the WMSDE database, and there are no obvious
indiciations as to the problem. The MSSQL$SHAREPOINT service starts up fine
and no errors are logged in ERROLOG or NT event log, however it is impossible
to connect to the database using the Sharepoint user or admin website, OSQL,
or the sharepoint STSadmn tool.

The only way that I have been able to temporarily resolve the problem is to:
- uninstall Sharepoint
- uninstall WMSDE
- reinstall Sharepoint and WMSDE
- restore the Sharepoint db using the command STSADM.EXE -o restore

Everything then works fine again for a weeks util the same problem
resurfaces. This is the 4th time that it has occurred

The following Microsft KB articles did not resolve or were not relevant to
the problem

http://support.microsoft.com/?id=823287
support.microsoft.com/default.aspx?kbid=833183


Server Configuration:

Cleanly installed server dedicated to running Sharepoint

OS: Windows 2003 Server
SP ver: Windows SharePoint Services with Service Pack 1 (SP1)
db: WMSDE (installed with Sharepoint Microsoft SQL Server 2000 - 8.00.884)
other installed software: Symantic A/V 10, NetVault backup agent

( I apologize if this is posted in the wrong group, but I could not lcoate a
Windows Sharepoint Services group)

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1 Answer Found

 
Answer #1    Answered By: Judy Pittman     Answered On: Mar 04

You are clearly running  Windows sharepoint  Services (which has WSMDE) and
not SharePoint Team Services (this newsgroup) that doesn't.

Please therefore post to the WSS newsgroup which is

microsoft.public.sharepoint.windowsservices

 
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