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Configuration of Incoming Email settings for MOSS 2007

Asked By: Jay Pilgaonkar Date: Mar 20, 2007 Category: MOSS Views: 349

Can anyone detail the way to set up incoming email settings for MOSS
2007 for the SharePoint Directory Management Service? I would like our
users to be able to send email to document libraries and lists but have
been unable to configure it. I have been to the Microsoft.com help site
and read several books - with not very much info on the subject, and
still cannot get it to work. I am not sure what I am doing wrong. I
have granted permission for the application pool account to the correct
OU, but when I try to configure it, it tells me that there is no OU
with that name or that the application pool account does not have the
correct permissions.

Has anyone else had this issue?

Tagged:configuration of incoming email settings for moss 2007

3 Answers Found

Answer #1 Answered By: Todd Hamilton Answered On: Mar 20, 2007

What version of Exchange are you running - 2003 or 2007?

Answer #2 Answered By: Edgar Castillo Answered On: Mar 20, 2007

I run in to that problem a lot and I've set it up about 4 times.

It seems I always have to clear out all the security settings for the OU
and add them new.

Don't forget to wait several minutes for changes to propagate to all the
DC's

Answer #3 Answered By: Jerrod Collier Answered On: Mar 20, 2007

You might be interested to know that you can actually make the incoming
email work without using Directory Management Services. Enable incoming
mail, but don't use DMS, you can then go to a library and create an
email address for it. Send your mail to mail@webfrontend. If mail is
running and configured correctly on the local box, and the sharepoint
timer service is running you should start getting messages in the log
".... Processed (1) message total)" and new list items in your library

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