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Can't see or select custom site template

  Asked By: Marie    Date: Dec 24    Category: MOSS    Views: 1120

I created a template from a site created on our development server. I saved the
site as a template (*.stp file), and then from the
Manage template galleries page, I saved the template to a network drive. I then
uploaded the template to the site template gallery on our production server.
When I try to create a new site, the template that I created and uploaded is not
available as an option. After doing some testing, I cannot see any new site
template for this site collection, regardless of how the site template was
created, either by STP or WSP. I can install but not use any of the Microsoft
FAB 40 tempaltes, or any template that I create. Has any one else had this
problem, and how do I fix it?
Our environment is MOSS2007 on a Win2K3 32bit server (both the sandbox server
and the production server have the same configuration)

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