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Call Center Template

  Asked By: Vikat    Date: Feb 19    Category: Sharepoint    Views: 2058

I'm not asking for help this time but rather opinions about the Call
Center Template. I have WSS 3 (not MOSS) with the template installed
and at first look it seems to be a viable alternative to replace Sales
Force as a 'help desk' solution. I'm curious if anyone uses this and
what their opinions are and if there are any caveats that I should look
out for.



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