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Need assistance resolving - "Directory not found" error

Asked By: Audrey Scott Date: Nov 04, 2009 Category: Sharepoint Views: 314

Occasionally users attempting to access our SPPS are getting the error
message:

"Directory not found"

"This Virtual Directory does not allow contents to be listed."

This is happening with no regularity.

I checked IIS on the server and everything appears normal. I can browse
the site just fine.

I have noticed a string of warning messages in the App. Log:

· Source: Microsoft SharePointPS

· Category: Gatherer

· Event ID: 3036

Description:

· The content source http://spps3 <http://spps3/> cannot be
accessed

· Context: http://spps3/ <http://spps3/> Application,
Portal_Content Catalog

· Details:

· The object was not found. (0x80041201)

the Events alternate with the content source:
<sps://spps3/site$$$people>

There is a link to a Microsoft page. That seems to be of no use.

Rebooting the server, or a start/stop of IIS seems to set thing right
for user access again. But the problem re-occurs after a day or so.

Has anyone had experience with this occurrence?

Can someone offer a resolution or point me in the right direction?

Tagged:need assistance resolving directory not found error

6 Answers Found

Answer #1 Answered By: Jarod Mathews Answered On: Nov 04, 2009

How does resource usage look on the server when this happens (before the
restart)? Are you using any third-party or custom components that might be
causing a memory leak? Just shooting in the dark here; let me know if that
turns up anything.

Answer #2 Answered By: Amanda Lewis Answered On: Nov 04, 2009

Correction - the page displayed is:
"Directory Listing Denied"
"This Virtual Directory does not allow contents to be listed."

Resources appear normal (CPU usage, disk space, . We do use CorasWorks
over our SPPS.

Documentation/Help I am finding via the web does not seem to address the
scenario. I can browse the website on the server, which means that the
default.aspx and html is in place. But accessing the site remotely will result
in the "Directory Listing Denied" error page.

Answer #3 Answered By: Cassie Snyder Answered On: Nov 04, 2009

I've performed a tracert (thinking it may be a network issue) put i got a
positive response after one hop.

some users now get the following error:
Server error "/" Application
The resource cannot be found

Still getting the following in Event Viewer, Application Log, Event ID: 3036
Content source cannot be accessed.

Answer #4 Answered By: Parijat Pathak Answered On: Nov 04, 2009

Have a look at http://support.microsoft.com/kb/891538

Answer #5 Answered By: Ella Sargent Answered On: Nov 04, 2009

This seems in the area of a intermittent db or web front end connectivity issue.
Do you have a web front end separate from your central admin and index server?
Are these servers in virtual environments? If servers are virtual. Possible
they aren't getting the resources they need. Have you checked the drive space
on all the servers, including the db server?

Doesn't seem usergroups or discussion boards is the right avenue for you issues.
Do you have any microsoft contact? There are free ( and possibly already paid
for) support options. If you or your company have msdn licenses. You get a
couple of support calls with them at no extra charge. Sounds like these
sharepoint servers are being run by a company for it's employees. With this
mind, you should have software assurance web support. This means you initiate
the support request through a web page but they call you on the phone to work on
the issue.

Answer #6 Answered By: Ahmad Johns Answered On: Nov 04, 2009

It is a front end connecting to the DB server ont he backend.
i appreciate the reminder about the MS support, we have some of the qualifiers
you mentioned so I will connect there if needed after I investigate the
connectivity to the DB server.

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