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Alerts on PDF documents

  Asked By: Juan    Date: Jan 11    Category: Sharepoint    Views: 828

An issue that came up this week is that some people (including
are receiving alerts for some PDF documents that had been modified
quite a while ago (some cases around two months ago) and of course
haven't been changed since then. This doesn't seem to happen with
other file types, just PDF. Note: the index server had to be
about 11 days ago - could that have something to do with it?



4 Answers Found

Answer #1    Answered By: Angel Matthews     Answered On: Jan 11

You can occasionally get these sort of messages if a full index  gets run, any
chance that happened along with the reboot?

Answer #2    Answered By: Ravindra Salvi     Answered On: Jan 11

I actually have full updates running weekly on both indexes,
Portal_Content and Non_Portal_Content, on the weekends. So since
then, they've been updated twice each...FYI.

The alerts  show the modified date as being from about two months ago
for some of these files. Any clue why this kind of thing only seems
to be happening with PDFs? Some project team members thought it was
just from opening and closing the files but that can't be it, since
it never occurred before.

Answer #3    Answered By: Rahul Sharma     Answered On: Jan 11

Update - I haven't solved this yet, but I've noticed a couple
patterns with this issue:

1) The bulk of these PDF file alerts  have been occurring on
Tuesdays since the time I set up alerts for myself in these document
libraries/areas...that's another thing, I am ruling out the reboot
of the index/job server  causing this to happen, since I never had
alerts set up on these document libraries and areas before the
reboot, otherwise I might have seen old alerts pushed out to me if I
had any assigned to me (this is just an assumption).

2) Most alerts appear about three or four at a time, all for
different documents.

This has been stumping me for a week  and I haven't seen anyone else
in the SPS community with this issue...I'm sure everyone's had times
like these where they feel as if they're unproductive ;) Again, any
help is appreciated, and thanks to Bryan for your response so far.

Answer #4    Answered By: Jagjit Phutane     Answered On: Jan 11

One more update -

I think I fixed this particular issue  for us...this happens to be a
pretty common bug, and it's apparently caused by v5.0 of the PDF

I uninstalled v5.0 of the ifilter and then installed v6.0 on Friday,
and so far I haven't received any bogus alerts  yet. I may be
speaking a little soon but I haven't received any false alerts for
nearly a week.

If anyone else has more experience feel free to reply to this post.

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