It doesn't seem to be a problem w/ "viewing" the
alerts in Outlook 2003 as it is receiving the alerts at all. I've
checked junk mail folders to see if the alerts are being trapped
there, but no such luck.
The problems seem random. Sometimes pre-existing alerts (pre-
upgrade) work, sometimes they don't. Sometimes new alerts work,
sometimes they don't. Whenever we create new alerts, we always get
that initial "alert successfully created" message, but that's the
only consistency we're getting.
I'm just trying to see who out there has had problems with alerts
(or, for that matter, who has successfully upgraded from 2.0 w/out
any trouble w/ any alerts). The hosting company makes it sound like
there's nothing they can do until Microsoft produces a fix for the
problem. I'm wondering if that's it or if they configured something
wrong and that's why alerts aren't functioning properly. If it's the
latter, I need them to get off their butts and start testing every
scenario until the problem has been resolved. :P This isn't exactly
a tiny inconvenience- alerts will make or break our decision to move
to 3.0. Our users HAVE to have alerts.
I'm just having trouble believing this is a "Microsoft problem." If
it were, I think they'd be scrambling to fix it and they'd have info
posted on their site about it. I'm having trouble finding any info
about alert problems in 3.0.