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Alerts for groups?

  Asked By: Shauna    Date: Apr 04    Category: Sharepoint    Views: 1203

I submitted the following ticket to my hosting company for my v3
site. They replied saying Microsoft screwed up the wording and
doesn't actually allow you to create alerts for a group. Is this
true? Why do I see the hosting company's "group" accounts for their
development and support teams?

"I am unable to create an alert for a SharePoint group, even though
it appears that should be an option (according to the Microsoft "Help
and How To" section). For some reason, the groups I've created do not
show up in my list of options in the "Select People and Groups"
dialog box. I can add individuals, but this is a bit of a pain for
some of my larger groups. Also, I do see certain [hosting company]-
created groups listed, like "[hosting company] Development"
and "Support". Is there a way for me to see my groups? I'd love to be
able to, for example, create an alert for "[name of one of my larger
groups]" instead of selecting 22 individidual names.

Also, their list of names shows ALL site collection users, so when
one of the admins of one of the sites goes to create an alert, they
get to see names of users for other sites in the collection. They
could potentially create alerts for people who are users of sites
unrelated to the one they are administrating. I don't like that it
doesn't limit the users displayed to only those for the current site.

Please help clarify this! I could be wrong, but I can't imagine
Microsoft making this big of a mistake in their wording. Say it ain't
so, please! Let me (once again) prove my hosting company wrong!



2 Answers Found

Answer #1    Answered By: Akshay Gupta     Answered On: Apr 04

The "group" accounts  that you see for the hosting  team are likely from
their authentication provider, possibly their Active Directory Groups.
You CAN create alerts  for Groups, but not the "SharePoint Groups" that
you can see and create  in " People and Groups". The groups  that you can
create Alerts for are the groups provided by the authentication
provider, whether custom or Active Directory.

Furthermore, I would hazard a guess that you are using an shared hosting
provider that will not allow you to create the groups that you want in
the auth provider. However, if it is a dedicated scenario (or even if
the host's dev team can/will help), you can add  the groups in the auth
provider which will then transparently be available to you to assign

Note: The Microsoft wording is just not as crystal clear as it could

Answer #2    Answered By: Joanne Greer     Answered On: Apr 04

This makes total sense. I'll see what our
options are w/ the hosting  company, but i'm not too optomistic. It
can likely wait until we bring it all in-house next year.

Thanks, again! I knew I wasn't crazy (and Microsoft wasn't lying)!

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