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Alert Question

  Asked By: Ronald    Date: Sep 09    Category: Sharepoint    Views: 733

I was wondering if any one else had problems with Alerts sending two copies.
These are immediate alerts, and no mater what site your on;two copies are always sent via email?



8 Answers Found

Answer #1    Answered By: Emmett Hyde     Answered On: Sep 09

Are the sites being crawled twice? Two content sources?

Answer #2    Answered By: Michelle White     Answered On: Sep 09

What does 'discovered' mean on an existing list in a portal area? Does it mean a new item was added to the list as opposed to an existing item on the list was changed?

Answer #3    Answered By: Gopal Jamakhandi     Answered On: Sep 09

Yes, discovered means the same thing as added. This too confused our associates in the beginning. I explained it to them as such….

Every 15 minutes a process runs to check whether or not a document has been added, changed or deleted. This process kicks off the alerts  you receive in email  and the My Alerts Summary. This process basically discovers new items that have been added, and hence why I believe the word “Discovered” is used instead of Added.

I am sure there is a more technical savvy answer in the choice of words.. But that exclamation seemed to work for them.

Answer #4    Answered By: Jaime Weaver     Answered On: Sep 09

Just to clarify that the intervals between the processes running vary from environment to environment… I didn’t want anyone to think that if they weren’t receiving alerts  every 15 minutes that something was wrong with their setup.

Answer #5    Answered By: Anibal Baird     Answered On: Sep 09

The process that determines the interval for immediate alerts  is the
search schedule settings for your portal content index. It can be
found under Manage Search Schedules. The default setting for a new
portal is every 10 minutes but as Heather said this can be adjusted
for each portal.

Answer #6    Answered By: Karla Morrison     Answered On: Sep 09

But that is only for content on the portal pages themselves. Sites in
the non-portal content is not crawled nearly that often and is
controlled with settings for non-portal content source. Other content
sources have their own schedule for crawls which you will need to
adjust. Also, immediately to SPS means within 15 minutes after the
Persistent Query Service plug-in determines an alert  needs to be mailed.
If the user chose a daily summary for the alert option, then how often
it is crawled may not be that relevant.
Alerts show up in the My Alerts Summary right away and are not dependent
upon the email  options.

Answer #7    Answered By: Patricia Richardson     Answered On: Sep 09

The speed at which notifications are received is directly correlated to how often the content source is crawled. Portal has a default of every 10 minutes, but the sites directory content source has a default of once every 24 hours.

Answer #8    Answered By: Alexandra Patterson     Answered On: Sep 09

Not 15 minutes, but 5 mintues........

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