Sharepoint Forum

Ask Question   UnAnswered
Home » Forum » Sharepoint       RSS Feeds

Access Request page not loading on wss sites

  Asked By: Mercedes    Date: Apr 18    Category: Sharepoint    Views: 6799

I have SPS 2003 sp2 in my production environment.

When my users try to access a site that they don't have access to, they
should recv a 'Access Request' page.

But they just get prompted to log in and no matter how many times they
do that the login prompt just pops back up.

The only way to get out of this is to end the IE session from Task

Any idea where I can start troubleshooting??



7 Answers Found

Answer #1    Answered By: Caleb Gordon     Answered On: Apr 18

If you have not already done so, you need to go to the relevant
top-level site(s), click Site Settings, Go to Site Administration,
Manage access  Requests and then tick the 'Allow requests for access'
tickbox. I am not sure if this is ticked by default.

Hope that helps, apologies if you've already done that,

Answer #2    Answered By: Elisa Santos     Answered On: Apr 18

But that is done. But users still get the login prompt.

Any other ideas??

Answer #3    Answered By: Judy Pittman     Answered On: Apr 18

Getting prompted three times when someone doesn't have access  is
expected behavior in WSS v2. Getting prompted indefinitely isn't. Don't
know what would cause that to happen.

Answer #4    Answered By: Arlene Hodge     Answered On: Apr 18

This will happen if they don't have access  to the Access Request page. We've
had that problem in that past. I *think* it was fixed with a patch, but I'm not
certain. can you verify what patch level your installation is at?

Answer #5    Answered By: Jolene Sandoval     Answered On: Apr 18

I can certainly see how that would throw you into a loop.

Answer #6    Answered By: Brandan Roach     Answered On: Apr 18

The only other thing I know of that sometimes causes unexpected login
prompts if when I've had pages in a site collection that contain
content (usually image web parts) linked from a different site
collection with different permissions. But not sure how that would
interact with a Access Request. Hope you sort your problem (you have
the Todd's on your side so i am confident).

Answer #7    Answered By: Kai Carney     Answered On: Apr 18

Yeah, this will do it too. If you think someone should have access  to a
page, but they can't get in, append ?contents=1 to the URL. That'll
take them to the web part maintenance page. None of the content of the
web parts is rendered, so off site links won't screw you up. It would
look like this; http://server/site/default.aspx?contents=1.

Didn't find what you were looking for? Find more on Access Request page not loading on wss sites Or get search suggestion and latest updates.