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Vin Mclellan
  Vin Mclellan from United States    Apr 26
Hi Vanessa,

I asked for some configuration details (RSA agent version? SPS version? OWA version? Sketch of your environment?) on the public forum, but if you don't want to respond there, my private email is vin@theworld.com. Have you tried working with RSA tech support? See http://www.rsa.com/node.aspx?id=1068 for contact info. I'm no expert, but I have friends who are and I've been a consultant to RSA for many years. Delighted to help if I can. _Vin
Vanessa Lewis
  Vanessa Lewis from United States    Apr 27
Thanks Vin,

My problem is solved and I appreciate your helping nature.